It's the quickest way to get in touch, every day of the year. We'll reply as soon as possible – usually within 24 hours. Available on weekdays from 10am to 2pm (UTC).
Select the product you need help with We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist.
這也可能取決於您是否需要 OneDrive 或 Outlook.com 等服務問題的協助,或 Windows 的協助,但您沒有現有的 Microsoft 365 訂閱。 根據您的產品以及是否仍在支援中, Microsoft 支援服務專家 可以協助您提供廣泛的支援選項選擇,並能夠解決產品和服務挑戰,以獲得更個人化的體驗。 聊天或接收技術支援專家的回電:如果您有 Microsoft 365 基本版、 Microsoft 365 個人版、Microsoft 365 家用版或 Microsoft 365 進階版訂
The customer support experience is enhanced through live chat.By offering live chat, you give customers a way to contact you right when they have inquiries or issues that they are unable to resolve on their own.
Support options typically include comprehensive online self-help resources, active community forums, and direct support channels like chat and phone. The level of support can vary based on whether it's for personal OneDrive or OneDrive for Business.